Privacy Policy
Last updated: July 2026
1. What We Collect
We collect information you provide directly — name, work email, company, role, and project details submitted through forms, the AI Readiness Scorecard, the ROI Calculator, or our booking flow. We also collect standard analytics data (pages visited, referral source, device type) via GA4 and similar tools.
2. How We Use It
We use your information to respond to inquiries, schedule and prepare for strategy calls, send requested resources (readiness reports, guides), and — with consent — send occasional insights via email. We do not sell your data.
3. Data Handling & Client Project Data
For active engagements, any business data processed by systems we build (tickets, CRM records, documents) remains your data. We do not train models on client data without explicit written consent, and access is scoped to the engagement team only. Lead and contact data submitted via this website is stored in our CRM (HubSpot) and used only to respond to your inquiry or deliver requested resources.
4. Data Residency & Storage
We support data residency requirements across India, UAE, UK, and US engagements. Specific storage locations and sub-processors are documented per engagement and available on request.
5. Cookies & Analytics
This site uses cookies for essential functionality (theme preference) and, with your consent, analytics (page views, session behavior via Google Analytics). Use the cookie banner on first visit to accept or decline analytics cookies, or disable non-essential cookies in your browser settings.
6. Your Rights
Depending on your jurisdiction (GDPR, UAE PDPL, India DPDP Act), you may request access to, correction of, or deletion of your personal data. Contact us at privacy@genmedha.com to exercise these rights.
7. Third Parties
We use trusted third-party tools for forms, scheduling, email, and analytics. Each is bound by its own data protection terms; we do not share your information beyond what's necessary to operate these tools.
8. Changes to This Policy
We may update this policy as our practices evolve. Material changes will be reflected here with an updated "Last updated" date.
Questions about this policy? Contact us at privacy@genmedha.com.